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Questions about the download, a build that misbehaves on your phone, or a correction to one of our guides? Write to us and a real person replies.

For download and install help, use the support address below. For anything else, the general inbox works too. Include your phone model and Android version and we can usually answer in one reply.

Before you write, two quick checks. If the download button never unlocks, try a different browser or disable your ad blocker for this page, then reload. If Reezn installs but a video refuses to play, the troubleshooting guide for unplayable videos covers the seven fixes that solve almost every case, from codec packs to a corrupt download.

Reporting a problem build. Tell us the version number shown on the download page, your phone model, your Android version, and exactly what went wrong: a crash on launch, a codec that stutters, subtitles that drift, or a Chromecast that refuses to connect. Screenshots of the error help more than a paragraph of description. If we can reproduce it on our test phones, the guide gets updated and the finding goes into the build notes.

Corrections and suggestions. Found a wrong step in a guide, a dead link, or a setting that moved in a newer Android version? Send the page URL and the correction. Screenshots from the Reezn app help us pinpoint a moved setting faster than a description alone. We verify every report on real hardware before changing the text, and we credit sharp-eyed readers in the guide itself.

Response time. We read everything and aim to reply within two days, usually faster. Most Reezn questions get answered in a single exchange when the details above are included. Most Reezn questions get answered in a single exchange when the details above are included. One request: please do not send APK files, media files, or links to file lockers. We only distribute builds we have pulled and verified ourselves.

Download and install help

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Everything else

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